This project introduced me to many concepts that I had not considered before, namely on the user-research end. Before beginning this project, I specifically remember feeling stumped as to how we were supposed to design an application for a user group we knew nothing about. However, the process of conducting user interviews taught me just how much of a difference it makes when you take the time to truly understand your users’ feedback. From creating a controlled testing environment, recording video and audio for every tester, taking notes, and then implementing the feedback into our final prototype, every aspect helped tremendously in creating a final prototype that our target users could enjoy.
Another important lesson I’ve learned is that often times, the first idea you come up with is almost never the idea you will stick with to the end. At the beginning, we had many ideas on the functionality of the app, the layout, what colours and fonts we wanted to use etc. However, after conducting user interviews, we discovered that there were some aspects that made no sense and served no purpose to our target audience. In the end, this realization helped us focus more on what our target audience wanted, what they were expecting, and helped us craft an experience better suited to their needs.